Zen-Ray Optics

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Privacy and Security Information

In short, we respect your privacy with ultimate care. We do not share or sell your personal information with ANY 3rd party, period!

Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, Zen-ray.com, why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters.

Sharing information with 3rd Party

We only share minimal information with the 3rd party to enable us to complete your credit card transaction (for example, the credit card processing company) and for the delivery of your order (for example, the shipping carriers).  We do not share or sell any of your personal information to any other 3rd party.

Special note about children

This Site is not intended for or directed to persons under the age of 18. zen-ray.com does not sell products for purchase by children. zen-ray.com sells children's products for purchase by adults. By registering with this web site, purchasing products from zen-ray.com or providing zen-ray.com with any information, you represent to zen-ray.com that you are 18 years of age or older and that any information you provide to zen-ray.com about a third party is for a third party that is 18 years of age or older.

What information do we collect from you? Why?

We May Collect Information Needed to Contact You later. If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system. You may also choose simply not to provide your personal contact information at the point of collection.

We only collect minimal information from you

When you use our web Site, we may request minimal basic information from you to complete and support your purchases from zen-ray.com and use of the zen-ray.com web site.  The information includes:

Your Name
Your Address
Your Phone Number
Your Email Address

This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the zen-ray.com web site.

We may collect purchase information

We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the zen-ray.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the zen-ray.com web site.

However, we do not store any of your credit card information once you complete the online purchase. That information is immediately destroyed from our server to reduce your risk to identity theft to zero.

We may collect navigation and clickstream data

As you browse our web site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, analyze and support your purchases from zen-ray.com and use of the zen-ray.com web site to comply with any requirements of law and to determine the commissions for our Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the zen-ray.com web site.

Certain exception disclosures

We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or zen-ray.com has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on zen-ray.com or (2) to protect and defend the property or rights of zen-ray.com, the users of its website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If zen-ray.com should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on the zen-ray.com website to a third party or share your personal information with the company we merge with.

What are cookies? Why do we use them?

Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. zen-ray.com uses cookies to keep track of what you have in your shopping cart and to remember you when you return to our store. They cannot harm your computer and they do not contain any personal or private information.

How do we protect information we collect?

We offer 128-bit strong encryption secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. zen-ray.com's servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, so that only zen-ray.com can read a customer's personal information. 

Further more, Zen-Ray does not store your credit card information after your purchase. That information will be immediately deleted from our server to reduce your purchase information risk to virtually zero.

How long do we keep user information?

We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.

Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

Your consent to this policy

By using the zen-ray.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy provision. We may change our Privacy and Security Policy by posting a new version of the policy on this page which it is your responsibility to review frequently.

Legal disclaimer

This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by Oregon law, excluding conflicts of law principles.

If you have a privacy question

If you have a privacy question about the zen-ray.com web site, please contact us. Or write:

Zen-Ray Optics
Attn: Customer Security Department
P.O. BOX 91424
Portland, OR 97291

Revised and effective as of July 10, 2010