Zen-Ray Optics

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Warranty Information

Zen-Ray PRIME HD, ZEN ED3, 2015 ZRS HD Binoculars and ZEN ED2 spotting scopes are covered by our Signature No-Fault Lifetime Warranty

At Zen-Ray Optics, we stay behind every product we deliver to you. Through our rigorous Q/A process, we hope you never have to use our warranty service. But when you do, we want you to know that we are here, ready to help. If your PRIME HD, ZEN ED3, 2015 ZRS HD Binoculars or ZEN ED2 spotting scope requires service or repair, Zen-Ray will repair or replace it (even if it was your fault) for just $10, plus return shipping and handling.

Products with Fully Transferable Limited Lifetime Warranty:

- VISTA, ZRS (2009-2014 model), and ZEN ED/ED2 Binoculars

- Ridgefield Spotting Scope

Zen-Ray guarantees your product to be free of defects in materials and workmanship for the lifetime of the product. The warranty is fully transferable. As long as you are the current owner of the above Zen-Ray products, you are covered by our warranty. These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.

Products with 5-year limited warranty

- VISTA, MARINER, ZRS( SUMMIT) Binoculars that are manufactured and sold before July 31st, 2008

Zen-Ray guarantees your product to be free of defects in materials and workmanship for 5-year. These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.

All other products carry 1-year manufacturing warranty

These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians

To initiate warranty service, simply email support@zen-ray.com to request a RMA number.