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Warranty Information
The following products carry 5-year limited warranty:
- 2008 Model VISTA, MARINER, ZRS( SUMMIT) Binoculars
Zen-Ray guarantees your product to be free of defects in materials and workmanship for 5-year. These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.
The following products carry transferable limited lifetime warranty:
- 2009/2010 Model VISTA, MARINER, ZRS, and ZEN ED Binoculars
- SEDONA Spotting Scope
Zen-Ray guarantees your product to be free of defects in materials and workmanship for the lifetime of the product. These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.
All other products carry 1-year manufacturing warranty
These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians
At Zen-Ray Optics, we stay behind every product we deliver to you. Through our rigorous Q/A process, we hope you never have to use our warranty service. But when you do, we want you to know that we are here, ready to help. To initiate warranty service, simply email support@zen-ray.com to request a RMA number. We will either repair or replace your product upon receiving the product in question at No COST to you.
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